Privacy Policy

1. Who We Are

Check Mortgage is a website used by Harpreet Multani, Mortgage Agent Level 1, Licence #M26001602, authorized through Affinity Mortgage Solutions Inc., operating as Dominion Lending Centres Affinity Mortgage Solutions, Brokerage Licence #13093.

Brokerage Office:
Affinity Mortgage Solutions Inc.
o/a Dominion Lending Centres Affinity Mortgage Solutions
140 Allstate Pkwy, Suite 300
Markham, ON L3R 5Y8, Canada

2. Information We Collect

We may collect information you voluntarily provide through our website or communications, including:

• Your name
• Your phone number and email address
• Mortgage service or inquiry type
• Details you share about your mortgage needs
• Appointment and communication information
• Messages submitted through our contact form

Our website and service providers may also collect technical information such as your IP address, browser type, device information, referral source, pages visited, and website interactions.

Please do not submit Social Insurance Numbers, banking passwords, or sensitive financial documents through the general website contact form.

3. How We Use Your Information

Information collected may be used to:

• Respond to mortgage inquiries
• Contact you by phone or email about your request
• Schedule consultations or appointments
• Manage lead records in our CRM system
• Provide relevant information about mortgage services
• Maintain records of communications
• Understand website and advertising performance
• Comply with applicable legal obligations

Submitting an inquiry does not automatically enrol you in unrelated promotional email or SMS campaigns. Separate marketing communications will require consent or another authorization permitted by law.

4. Contact Forms and CRM Technology

Our website uses contact forms provided through Flozilla. Submitted information may be processed and stored in the customer relationship management system used to manage mortgage inquiries.

Authorized personnel and service providers may access information when reasonably necessary to respond to inquiries, maintain systems, or provide technical services.

Service providers may process information outside Ontario or Canada. Information processed elsewhere may be subject to the laws of that jurisdiction.

5. Phone and Email Communications

If you contact us through the website, email, or telephone, we may use the information provided to respond to your inquiry and arrange a consultation.

Records of inquiries and related correspondence may be retained for legitimate business and compliance purposes.

6. Cookies and Advertising Tracking

Our website may use cookies, analytics technologies, and advertising tracking tools, including technologies provided by Meta and Google, where configured.

These technologies may collect technical and usage information, such as device characteristics, pages viewed, referral sources, and interactions with our website.

We may use this information to understand website performance, measure advertising effectiveness, and improve our campaigns.

Where required by law, we will seek appropriate consent before activating non-essential tracking. You may also manage cookies through your browser settings and applicable website consent controls.

7. Sharing of Information

We do not sell your personal contact information to unrelated businesses.

Information may be shared with:

• Our sponsoring mortgage brokerage and authorized personnel involved in handling your inquiry
• CRM, hosting, communication, and other technology service providers
• Professional advisers, regulators, or authorities where permitted or required
• Mortgage-related parties involved in a requested transaction, subject to appropriate consent and disclosures

8. Information Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information collected.

These safeguards are intended to reduce risks of unauthorized access, misuse, disclosure, or loss. No online system can be guaranteed to be completely secure.

9. Information Retention

Information is retained for as long as reasonably necessary to respond to inquiries, maintain records, and meet applicable legal and regulatory obligations.

Retention periods may vary based on the type of information and the brokerage's recordkeeping requirements. Information no longer required will be securely deleted, destroyed, or anonymized as appropriate.

10. Your Privacy Rights

Subject to applicable law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Withdrawal of consent for certain uses
• Information about how your data is handled
• Deletion where permitted by law

To make a request, contact [email protected] . Identity verification may be required.

11. Third-Party Websites

Our website may link to third-party services or websites. We are not responsible for the privacy practices of independently operated third-party websites.

Please review their privacy policies before providing personal information.

12. Updates to This Policy

We may revise this Privacy Policy when business practices, technologies, or applicable requirements change.

The updated version will be posted on this page with its revised effective date. Additional notice or consent will be provided where legally required.

13. Privacy Questions and Concerns

For questions or requests concerning personal information collected through this website, please contact Harpreet Multani.

You may also have the right to raise a concern with the Office of the Privacy Commissioner of Canada or another applicable authority.